There are three ways to activate the Gympass account, all must be done directly via the cell phone. 

Here's a step by step if you haven't had Zen on your phone yet:

1. Touch the "Activate" button on the Gympass W. page.
2. If you haven't installed Zen on your phone yet, you'll be redirected to your app store page.
3. Download Zen on your device.
4. Open the app > automatically a registration screen will open with your email and name. Now just create a password for your account.
5. ENJOY!

Step by step if you have previously created an account with your Gympass e-mail on Zen, and received the message “account already created” or the content is still locked.

1. Log in with your Gympass W. email in Zen

2. Close the app

3. Open the email sent by Gympass W.

4. Tap "Enable"

5. Open the application> automatically a registration screen will open with your e-mail, name, and a message that this “e-mail has already been registered” will appear > Tap “ok”> close and open the app Zen.
6. ENJOY!

Step by step if you already have a personal Zen account on your phone:

1. Open Zen.
2. In the "You" tab, tap edit profile.
3. Scroll down the page> touch "Sign out of this account".
4. Open the Gympass W. page and tap the "Activate" button.
5. Open the application> automatically a registration screen will open with your email and name. Now just create a password for your account.
6. ENJOY !!


If you are still unable to activate your account, SEND A MESSAGE TO GABI :)