If for any reason one of our content; being meditation, program, music & sounds, series or history's the audio had stopped or the app had crashed. There is some procedures that can help you:


If this is not what is happen with your device: 

  • Make sure your device is connected to a stable and secure internet network.
  • Uninstall and install Zen again.
  • Make sure you are using the latest available version of the application.
  • Try listening to offline content.


If the application still shows the same errors you will need to report this difficulty to our support:

CLICK HERE TO OPEN A REQUEST